Versand

Shipping Policy

Welcome to www.theovariesco.com

This Shipping Policy explains the details and processes related to the shipment of products purchased through our site. By making a purchase on our site, you agree to the terms described in this policy.

1. Delivery Areas:

Currently, we ship to Europe and other international destinations. If your location is not included in our delivery areas, we recommend contacting our customer service for additional information.

2. Shipping Fees:

Shipping fees will be calculated during the checkout process and will vary based on the delivery location, selected shipping method, and the total weight of products in the order.

3. Processing and Delivery Times:

  • Processing: Orders are typically processed within 3-5 business days after payment confirmation, except during high-demand periods or holidays.
  • Delivery: Delivery times vary depending on the location and the selected shipping method. During the checkout process, specific delivery estimates will be provided. The maximum delivery time for international orders is 21 business days.
  • Pre-sale: Purchases made in pre-sale have a maximum estimated delivery of 30 days.

4. Order Tracking:

We will provide a tracking link once your order has been processed and shipped. You can use this link to track the status and current location of your package.

5. Delivery Issues:

If your package is returned due to incorrect delivery information or remains unclaimed, we will contact you to arrange a new shipment. Please note that additional shipping costs may apply in these cases.

Ensure you provide correct shipping details, including a valid contact phone number and email, and do not omit the postal code in your address.

6. Undeliverable Packages:

If a package is deemed undeliverable by the carrier (FedEx, UPS, etc.) due to incorrect, incomplete addresses, or any other reason, the order will be canceled, and a refund will be issued. Please note that original shipping costs are non-refundable.

7. Delays and Shipping Issues:

Delivery times are estimated and may be affected by factors beyond our control, such as weather conditions, logistical problems, or customs inspections. If your order is delayed, we will provide updates and make our best efforts to resolve any issues.

8. Contact:

If you have questions about our Shipping Policy, you can contact us via:

Email: info@theovariesco.com